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  | What People Are Saying About Our Work
Because we provide assessment, strategy, implementation, and monitoring services, many of our clients have worked with us through the entire process. Some of the quotes come from the same people because they have continued to work with us. Assessments: “We focused on concerns with our leadership, culture, the way people are involved, the communication process, and issues that will impact future productivity. Each of the three sites and the National team received detailed assessments that we were able to use to focus our improvement initiatives both at the site level and throughout the company. Obtaining the assessment was a very valuable piece of information for us to target areas for improvement through our growth.”
Don Borsk, President, Supply Chain Management Canadian national distributor for Wal-Mart Canada As everyone knows, the business environment for high voltage contractors has not been as positive in the last year. Because of this, K-line took the opportunity to assess and organize its business strategy. We assessed our business strengths and weaknesses with the help of Raidea Business Consulting and developed a focused, detailed strategic plan from the information provided in the assessment. The assessment of the company was very accurate, outlining the barriers to success and opportunities to improve the business. Jim Kellett, V.P. Operations, K-line Construction and Maintenance
Scott is thorough and hones in his analysis of our situation and interacts extremely well maximizing the results from our team. He offers insight into our company that have forced us to look at “the way we do things” and make improvements that have lead to cost savings.
Keith Culliton, Former General Manager, Culliton Brothers (Tim Culliton succeeded Keith) Strategy: “We focused on concerns with our leadership, culture, the way people are involved, the communication process, and issues that will impact future productivity. Each of the three sites and the National team received detailed assessments that we were able to use to focus our improvement initiatives both at the site level and throughout the company. Obtaining the assessment was a very valuable piece of information for us to target areas for improvement through our growth. "They worked with each of the sites and the National team to create focused plans for improvement. The improvement plans now flow from the top level of the organization to each of the departments. They then provided SCM on-going support to ensure we were successful meeting our objectives. The process of creating business imperatives and improvement plans has helped our business remain focused, which is incredibly important as our client, Wal-Mart Canada, continues to grow in the marketplace.”
Don Borsk, President, Supply Chain Management Canadian national distributor for Wal-Mart Canada Scott has helped me define and attain the type of business I want. With Scott’s direction, I was able to more clearly identify weaknesses in my organization. Through working on the issues that we identified, I have developed a stronger and more focused organization that attains better results. We worked on creating the right systems, processes and people strategy in the business. Scott used a combination of strategy sessions, goal development, group meetings and individual meetings to bring out the ideal plan. He then helped us implement the plan.
Ian Cook, President, Cook Homes Scott helped us to develop our business strategy for the upcoming year. Once we identified the areas for improvement and the areas of potential we developed a plan to focus on these areas. Again, Scott offered ideas and helped to guide us to create a realistic, achievable plan. The development of our team and the subsequent results would not have been possible without his leadership and enthusiasm.
Keith Culliton, Former General Manager, Culliton Brothers (Tim Culliton succeeded Keith) Implementation Following the assessment and strategic plan, Raidea Business Consulting provided K-line with on-going implementation services through complete consulting and training support. Raidea Business Consulting worked with the management team and the strategic plan to prepare an improvement plan for the year. The improvement plan included many operational, market place, human resources, training, and financial action plans. The net result for our organization has been the development of a very focused market strategy that increased revenue while also attaining significant gains in efficiency that have reduced cost and improved the bottom-line. Raidea provided a clear path for our organization and they continue to monitor our progress.
Jim Kellett, V.P. Operations, K-line Construction and Maintenance Scott Schweyer helped me turn the corner on my business. At the time I got Scott involved, our company had a clear picture of where we wanted to go, but were frustrated by our inability to move the company in that direction. We also had quite a disorganized and chaotic environment that ran the risk of Executive Burnout. I’m pleased to say that we’ve made dramatic improvements in both of these regards as a result of the project that Scott headed up a year ago. We aren’t even the same company. Scott brought a perspective to our company that we lacked. He saw certain issues that we didn’t see, or simply didn’t recognize the importance of. He was a great complement to our Management Team. He proved to be the missing ingredient to the recipe of our success.
Lou Dietrich, President, Excel Bearings Inc. I would like to thank you and your staff for your ongoing efforts in helping convert my employees into a self-sufficient team. Since we have started working together, they have opened up communication with each other, and no longer feel the need to constantly use me as the intermediary. Many of the gains we have achieved with our front-line supervisors can be directly attributed to your work and coaching.
Harold Ozols, Plant Manger, IPEX We have always had a culture development program called the SCM Way. However, it wasn’t meeting its purpose of developing the type of culture desired. Scott Schweyer and Jim Clemmer assessed with our team the current program, the challenges within our culture, and what we would like our culture to be. Scott, with Karen Lee, designed a program for both the leaders and the Team Members that has helped SCM live what it stands for. Investing in creating the type of culture we need to have for our on-going success has been very valuable.
Don Borsk, President, Supply Chain Management Canadian national distributor for Wal-Mart Canada Leadership defines the culture created in every organization. For that reason, Scott Schweyer and Karen Lee developed a program for our leaders to help them begin their own development prior to implementing with Team Members our new culture program, The SCM Way. Since leaders define what gets ‘lived’ in a culture, we wanted our leaders to have every opportunity to develop the desired means of leading before introducing the new SCM Way to everyone. It has been a very valuable process for our leaders to create their development plans that are focused on how they need to lead with the culture we are defining.
Don Borsk, President, Supply Chain Management The Nuts and Bolts of It All is an experiential game created by Raidea that is an essential part of the SCM Way. It teaches everyone in SCM the critical elements of our success that includes the need to have the right leadership, work environment, safety and quality attitude, involvement, and productivity. We use The Nuts and Bolts of It All to teach and reinforce what is important both in our daily work and for on-going success of the business.
Don Borsk, President, Supply Chain Management |
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