What You Will Learn
Organizations that impose major change on employees risk a backlash ranging from grudging compliance to outright resistance.
(New research from the University of Western Ontario)
Performance Objectives
In this session, you will:
- Use a five step process to understand employee reaction to change
- Accept that the Dynamics of Change Model is a predictable human reaction
- Describe the Drivers of Change in businesses today
- Practice skills to overcome denial and resistance
- Use the six stages of concern to implement change and get “buy-in”
Length of Program
