A Path To Zero Defects

Poka-Yoke is a systematic approach to eliminating the possibility of a mistake. This principle applies to all types of work even though it is typically applied the most where physical materials are transformed into something else.

The objective of the Poka-Yoke program is to challenge beliefs and assumptions about errors and defects so that improvements in work flow, material utilization, waste, and quality can be attained so that real bottom-line results can be achieved by an organization.

Course Content

• Defining Poka-Yoke
• What types of errors are there?
• The difference between errors and defects
• Handling a defect when:
  • It is about to occur
  • It has already occurred
• Inspection techniques
• Causal relationship between defects and human error
• Functions of Poka-Yoke
• Prevention versus detection
• Types of mistake proofing devices for Poka-Yoke
• Strategies for Zero Defects
• 8 principles to improvement for Poka-Yoke
• Poka-Yoke and Waste – The cost of not doing it right the first time
• Your opportunities

Who Should Attend

Poka-Yoke should be delivered to leaders and then front-line employees involved in the operations side of an organization. There is greater value when groups of front-line employees experience this program particularly as a series with 5S and the Autonomous Maintenance side of TPM.

Length of Program

Poke-Yoke is a one day program that can be delivered in two half days or one full day.

Support Services for Poka-Yoke

Raidea provides full consulting and implementation services whenever an organization needs additional help reviewing their quality program, errors, or defects. Third Party Quality Containment is also available for problem products until the level of quality is brought under control.